SUPPORT

Questions, answered plainly.

Which apps can I actually use today?: XR Fit, on iPhone. XR Fuel, XR Kitchen and XR Health are in build. Anywhere on this site that describes the four working together is describing the system being built, not what ships today.
Do I need all four apps?: No. Each app is sold on its own, and XR Fit works without the others. The bundle exists because the apps are more useful together, not because they are useless apart.
What happens to my training history if I stop subscribing?: Your data remains yours. We do not delete training history when a subscription lapses.
How does the coach decide what to prescribe?: It is published in full — the effort scale, the progression formula and the rules that fire are all on the method page. We would rather you check the logic than trust the label.
Can I use the library without an account?: Yes. All 818 exercises are readable without signing in, including setup and coaching notes.
Does XR Health give medical advice?: No, and it never will. It records lab markers and adherence over time alongside your training. It does not recommend protocols and does not surface doses. Those decisions belong with you and your clinician.
Who can see my data?: You. Every record is scoped to your account and enforced at the database, not just in the app. We do not sell data.

Still stuck? Write to us.

A real person reads it. Tell us what you were doing and what happened instead — that is usually enough to reproduce it.